Rating: Summary: What a headache Review: This product has been totally unreliable. 7 months into my first unit, the message screen began reading "Scanner failure" for no reason at all, and the unit would cease to function completely. After far too many hours on the phone with tech support, they concluded the unit was faulty, and agreed to send me a new unit. The second unit (the replacement unit) was horrible too. It would not recognize that it had full ink cartridges in it and so would not print. That went back to HP after two days. The third unit, within one week of receipt, began having problems. Again, after hours and hours of tech support, the problem has not been resolved. This time, the unit is pulling page after page of blank paper, refusing to print, fax or scan, at random times. The readout says "paper jam" but there is no paper jam. So, I am trying to get them to send me a fourth unit, to replace this one. I will never buy from HP again. There are far superior products on the market, I am sure of it. What a headache.
Rating: Summary: cheap and good Review: Though I got a deal on mine elsewhere.. I just want to mention that it's important to follow the directions. This thing has *separate* print heads from the ink and if you don't install them properly, you can really damage it (like I did with my first Epson.) My father started to set this up (not bothering with the directions,) and almost did just that. This is a change in HP's part, as they usually build the print heads into the ink cartridges. This does save the user $$, but you have to be careful during installation. I had an error during install because I have Microsoft Java instead of Sun Java (or vice-versa?,) but it doesn't matter. It just let me hit "ok" and yeah I don't have the old java. It's very clearly explained on HP's site (under drivers -> HP 7110 -> Support, whatever.) It's for a web-based scanning feature, if you should really want to do that (?)
Rating: Summary: Nice, within reason Review: upgraded from an Officejet K80 because I often need to photocopy tiny things such as receipts, and the price for the 7110 on Amazon is really good. If I were a little more motivated, I might return this printer, as it does indeed shake like a jet taking off, but the print/copy quality is excellent, it accepts just about any size paper you will work with in a regular office, and so I'll live with it as it is. The fax function is just fine; I wish these printer manufacturers would include a feature called "no incoming fax," which describes my office (I receive fax by e-mail, getting around the whole second-line issue very nimbly), but it's easy enough to outfox incoming fax by setting it to ring sounds your phone doesn't make. IThe scanning function is so-so, but then, that's an auxiliary function for me, so it's more than good enough. HP, please make the "Enter" button another color and shape. It's mixed in with many other functions (at least on the K80 it was at the end of a row of buttons), and it's really hard to see. Be warned: this is a VERY large machine. I put it on its own table where it can shimmy through its print jobs without making my teeth chatter.
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