Rating: 
Summary: Worked great out of the box
Review: ...The Umax 3400 works great for us. I love the Copy and Scan buttons on the front of the unit. Color depth and resolution are outstanding. Installation took about 15 minutes and went off without a hitch. The unit is much smaller than the old E6, fits nicely on my desktop.I've made copies using my Brother HL-1250 printer, and they come out crisp and clear. Much cheaper than buying a personal copier, and I didn't even have to set up software to get the copy function going!
Rating: 
Summary: Buy Umax only if you will never upgrade your software
Review: Buy Umax only if you will never upgrade your software. If you plan on upgrading your operating system in the future Umax is not the way to go. Any time you need to upgrade drivers for say a new operating system or if you lost yours, unlike most other computer manufacturers, Umax will not let you download drivers for the upgrade. Instead they will mail you the drivers for [a price]. Real customer service.
Rating: 
Summary: Crashing the system
Review: Despite the fine job this scanner does with scanning, its software is very poor. My system is above average and not frequently thrown off, but everytime I connect this thing, the entire system goes ot of whack and frequently freezes altogether. Also, it is a pain to have to unplug the cord from the outlet everytime I want to turn it off because it has no power button...and you also have to take out the usb cord when you unplug it. Bottom line is: good at scanning, but poorly designed for purposes of convinience.
Rating: 
Summary: Low price with great service :-)
Review: I am surprised by the number of extremele low ratings and negative reviews for the Unax Astra 3400. I have had no problems using this scanner with my iMac (using Mac OS 9.0.2). The scanning quality is great, and the accompanying software is extremely easy to use. Despite its low price, do not overlook the Astra 3400. I find this great for both general home use, and for the multimedia work I do.
Rating:
Summary: Worst USB Device Ever.
Review: I am very disappotinted with the UMAX 3400. This is the only USB device I have owned that is not compatible with my PC. After 5+ hours including over an hour on their toll tech assist line, I have given up and will return this scanner. It is not plug and play. Technical assistance was poor - they told me to disconnect all USB devices, mannually edit the windows register, . . . . Even after being emailed detailed instructions for "difficult installations" and trying the laborious procedure 3 times, my scanner still causes my PC to crash. I have numerous other devices that work fine with no conflicts inluding a USB hard drive, USB CD reader-writter, USB MP3 loader.
Rating:
Summary: Do not buy UMAX !
Review: I bought a Umax 3400 scanner about 3 years ago. The copy utility worked great however the other programs were difficult and touchy. I have since upgraded to Windows XP and it is now not compatible. I bought the software to upgrade it (duh) and it did not work (nonrefundable). I tried to contact the company by phone and they want to charge $25 for tech support over the phone (not to mention it's not an 800# and I had to pay long distance). NO WAY! I tried to e-mail them without any response. DO NOT BUY UMAX. THEIR TECHNICAL SUPPORT STINKS!!!!!
Rating:
Summary: Do not buy UMAX !
Review: I bought a Umax 3400 scanner about 3 years ago. The copy utility worked great however the other programs were difficult and touchy. I have since upgraded to Windows XP and it is now not compatible. I bought the software to upgrade it (duh) and it did not work (nonrefundable). I tried to contact the company by phone and they want to charge $25 for tech support over the phone (not to mention it's not an 800# and I had to pay long distance). NO WAY! I tried to e-mail them without any response. DO NOT BUY UMAX. THEIR TECHNICAL SUPPORT STINKS!!!!!
Rating:
Summary: Great scanner for my needs
Review: I don't do a lot of scanning, but I've been very satisfied with the Astra 3400. It's fast and fairly simple to use and I had absolutely no trouble getting it set up and working. I have Windows ME and I didn't have any compatibility issues, but I did have to manually set up the push buttons. It only took about two minutes, though. It might not be the best scanner in the world, but for the money, it's pretty good. We're thinking about getting my dad a scanner for Christmas and were considering getting him this one, but after reading the other reviews, I'm thinking we should try a different one to avoid the potential frustration it could cause my less-than-computer-savvy father.
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Summary: What's Wrong With This Scanner?
Review: I don't know why this scanner has such a low raiting. I own two of them and they work great! Great scanner, great price. Need I say more?? Buy one!
Rating:
Summary: Its burned out
Review: I got a scanner with my dell computer purchase. A UMAX 3400, well after two years i finally decided to use it and guess what its burned out. I dont know if I can get a replacement, its very disappointing.
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