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HP PhotoSmart PSC 2510 All-in-One

HP PhotoSmart PSC 2510 All-in-One

List Price: $488.99
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Product Info Reviews

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Rating: 4 stars
Summary: Great printer. Flaky Wireless installation.
Review: This pinter really is great. The printing quality is awsome.(Make sure you pick up the photo cartride for photo printing :))
The copier is really good. The scanner is OK. Have not tried the fax yet.
To get there is a painfull process if you wanted to use the wireless option.
My advice: Stick with the wired option (ethernet or usb) until you have enjoyed everything this printer has to offer. Now try the wireless thing. I promise you will not want to take it back because you are having trouble getting it to work. (I did the manual install. The windows wireless installation fails whether you want to use WEP or not :(

Rating: 5 stars
Summary: They got it right with this one
Review: This printer truly does it all.
I was a little worried after reading about problems with WiFi networks but I'm happy to say within the hour I have both my main desktop computer and laptop hooked up and printing to the HP 2510 with no physical connection.

I was religious about reading the directions on hooking everything up and it worked first time. The install program copies all sorts of stuff and took a while but 2 out of 3 of the programs it installs can be removed with programs like WinPatrol. I did have one problem with one of my computers that used to have an HP 2200 All in One. It wasn't able to uninstall the old drivers as it said it would and I don't have it working yet.

Yes, it would be nice to have a feed tray for outgoing fax, but at least the fax lets you scan in all the pages and then dial up to fax them all at once. Not sure how many pages it holds.

Color display is sharp and menu very easy to use even for the non-techs in the family.

Rating: 2 stars
Summary: Hardware good, software bad
Review: This should be called the HP Photosmart POS 2510 instead, cause it's a serious POS. When looking at the reviews before i purchased, i read one fellow who said that it seems like 2 different companies made the software and hardware. I thought at the time "he's probably just not as PC savvy as i am, since i am afterall in the software industry." So i gave it a go. Boy was he right.

First off, the hardware and featureset is great. it had everything i wanted, and when i pulled it out of the box i was very impressed with how it looked and felt. getting it up on the wireless network was a breeze, which contradicted what some people said, so i'm starting to feel pretty pleased with my purchasing decision at this point. but then i installed the software .. it's 1.5 GB of pure crap. want to pick and choose which features to install? too bad! it's all (fax, scan, print) or nothing! so if you have another PC on the network that you only want to print from (which is likely if you're considering buying this unit) you can't just install a print driver. you have to install the whole 1.5 GB enchilada, which includes an application that's always running in the background (HP Director), which really bugs me because that sort of stuff always screws up your system. which brings me to ..

the software screwed up my system. now whenever i boot my PC, my system pretty much is locked up for 15 seconds as HP Director tries to figure something out. and whenever i shut my system down, HP Director never terminates itself properly so i have to kill the process myself. really annoying.

so then im playing with the features. i scan a picture at 2400 dpi .. and it takes a HALF HOUR. it takes 15 minutes to scan and then 15 minutes for the HP Photo application to open it. in the meantime my system is completely unusable. and i have a decent system! 2.4GHz, 512MB RAM. lower resolution scans are fine, but i suggest you go watch tv if you want to scan 2400 or above (i cant even imagine what it would do at 4800, 9600, or 19200 dpi.)

so i tell HP all this, and they arrange for a tech to call me, which is actually pretty cool. the tech guy tells me the 2510 must be on to avoid the system sluggishness at bootup/shutdown, and he says it was scanning slow because i'm on a wireless network (11Mb/s) and 2400dpi makes some pretty big files. well, i've been keeping the 2510 on 24/7 and i still have the boot/shutdown problems, and i've since moved it over to a wired 100Mb/s network and it's still just as slow.

i wish Canon had network interface options, because i would return this in a second if they did. unfortunately even with all its problems, this is still the best solution for my home network. curse you, HP.

** EDIT **
Couple more problems with this unit since i wrote this review ..
1. when I had it using my 802.11b network, i noticed that my other wireless devices would drop connection ocassionally. I didn't think a wireless client could possibly interfere with my wireless access point so I didnt think too much about it. But as soon as i moved the HP over to a wired connection, my wireless network magically stopped having problems.

2. when i set the network link speed on the HP to 100Mb/s Full Duplex, it only does half duplex. No matter what i try .. half duplex.

Rating: 4 stars
Summary: Networking was a challenge
Review: To begin with - the unit is great. Feature-wise it has everything the home office needs.

Hardware for home office use: 5 stars
HP Software (keep reading): 2.5 stars

Even the initial setup on a wireless home network was not too difficult. The first connection was established (wirelessly through the router) with a desktop system running XP Professional. Despite the tremendous HP Software overhead, the setup did work smoothly and the first PC was setup in under an hour.

The challenge came in trying to setup the PSC on a second unit, this time a laptop, connected wirelessly via the router (though also tried to get to work wired into the router), running Windows 2000 Pro. Utilizing the HP software again, and following the same steps as was done for the desktop, the setup software was unable to find the pritner - PERIOD. Eventually, with the help of a friend who is a IS network professional, and a download from the HP webiste, I am able to use the PSC, wirelessly as a printer, and use the scanning software through an internet explorer interface. The HP Print Director software never was successfully loaded - and it STILL COULD NOT FIND THE PRINTER - we tried yet again to load the HP Director software, after we had established basic printing functionality.

Still not sure if this is an HP software issue, or that the WinXP OS platform handles wireless capability better than Win2K Pro. Still love the printer, but will (for the time being) have to live with limited remote functionality. (For the record, we concluded that it is hard to use the scan/copy features from remote locations anyway. It was the only humor we could take away from the multi-hour ordeal.) Have not completely given up on trying to get full functionality, but it may be several days before trying again!

Rating: 1 stars
Summary: THE worst printer you'll ever buy.
Review: To those readers who are considering buying this printer: DO NOT BUY IT!! I am a technical person and am a consultant in the hi-tech industry - I've built my own PC's before, used to work in the IT dep't, etc. This printer DOES NOT work wirelessly. It truly is a POS.

I exchanged the first one I bought thinking that this printer couldn't possibly be this bad of a product (hoping that the wireless card in it was defective) and low and behold: the new one has the exact same problem. Net/net, HP produced the worst product I've ever purchased in my life. Combine that with the unbelievably idiotic decision to outsource tech support to India and you have a POS product and a POS company. I will NEVER buy an HP printer again - based on principle - and will be buying either a Canon or Epson printer.

Rating: 5 stars
Summary: Very Happy w/ this All-in-one.
Review: When I decided to buy a new printer I didn't intend on purchasing an All-in-one... I wasn't even in the market for an inkjet printer. I was tired of waiting around on my Lexmark Z53 for printouts and had decided my best hope for a quick, quality print was to purchase a laser printer. This new All-in-one caught my eye and proved me wrong. The installation was very straight forward and clear. Setting my PSC 2510 on my network couldn't have been easier. My network is a wired network so I just plugged the printer in and installed the software on my computers and that was it. I have both an iMac running Mac OS X and a PC running Windows XP and both print and scan through the PSC 2510 perfectly. Best part is installing this printer I was able to retire two printers and a flatbed scanner and free up some much needed desktop space. I'd recommend this product to anyone.

Rating: 3 stars
Summary: not THAT bad
Review: Wireless installation isn't as bad as some here say, but it IS annoyingly complicated. It strikes me that, if I can enter my entire phone book and the musical score to the Old Rugged Cross into a cell phone using 12 keys, why is there no way to enter the network name and encryption key into this printer via the front panel keypad..?

Win users, forget the poster and go right to Chapter 15 of the user manual. You don't have to 'reconfigure your network,' you just have to create a new user profile (on one pc) to communicate with the printer temporarily during setup. XP makes this hard, not HP. Hint: revert the control panel to 'classic' view and click on 'wireless networks,' near the bottom.

Once we figured this out, installation was straightforward, but still time consuming. From the moment I was confident I knew what I was doing, to producing a printed page took almost 3 hours, and the installation software reduced my available disk space by one GIGAbyte.

Now that it works, we like it. Print quality is good, even on plain paper, the photo print and scanner/copier work as advertised. If its still working a few months from now, I'd probably give it another star. Note to HP: put the setup routine on the front panel, and give us a 'barebones' drivers install option, and you've got a winner.

Rating: 1 stars
Summary: Good product for Engineers
Review: Wireless setup is a nightmare. So far this week I've spent over three hours on the phone with tech support reps from India and Canada trying to figure out why it will not configure with WEP encryption turned on for my Linksys router. I'd pick a different product until they get the kinks worked out of this one.

Rating: 1 stars
Summary: Wireless not a go
Review: With Office XP Pro we installed a wireless connection to the printer. Nothing but problems. Included intermittent Office program failures, keyboard lockups, cryptic error messages and computer restart problems. The software was incredibly hard to use. And this was a brand new computer. HP support recommended turning off programs which did not help. We ended up uninstalling the software then returning two printers.


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