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Rating: Summary: Sony Service Sucks Review: Sony replaced an older es model of mine with this after my old one broke. It took Sony "9 months" to replace the receiver. After numerous calls to rude operators with no answers I finally threatened to sue. Only then did I get my replacement. My new receiver has been broken since i got it and am afraid to return it.
Sony makes decent products but even the store where i bought the receiver says Sony has the worst customer service.
If you want a throw away product buy a Sony but dont rely on their service.
I will never buy Sony again.
Rating: Summary: Theres a reason this is a this is a $ 1500 unit Review: Theres a reason this is a this is a $ 1500 unit. I can't being impresses by the unreal sound quality of this reciever. This is from a guy who has a Mark Levinson system for music. I know music. This reciever blew my mind.Yes you can get recievers with the same power ( FTC sine wave rated) for a lot less money, but listen to the depth, the realism and the purity of the frequencies and you'll think that this is a $10,000 tube amp. Add in all the great home theater features and this is all you need. The Sony ES series is really an elevated standard. You can buy Sony gear anywhere from Sears to Walmart, don't let that fool you. This is a serious piece of gear. I've been testing my CD collection on it and hooked up my turntable to it to test my old vinyl albums. The DSP had me skeptical for a while but it works great. Usually I like my music pure and unmanipulated, but the DSP is fun for DVD's. I'm still worling on the remote. It's overly complex and the only thing I can really fault about this product. If you care about music sound quality as well as want a home theater system in one cabinet, this is the hot ticket here. The damn thing is built like a tank and also has a 5 years parts and labor warranty.
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