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POGO PRODUCTS RipDrive MP3 WMA Player MP3 Recorder and Digital FM Radio PRD200M6

POGO PRODUCTS RipDrive MP3 WMA Player MP3 Recorder and Digital FM Radio PRD200M6

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Rating: 1 stars
Summary: 60GB Ripdrive is full of bugs
Review: I ordered the 60GB Ripdrive directly from Pogo. My music collection is ~47GB, so I chose the 60GB Ripdrive. My problems began soon after transferring my data to the unit. At first I experienced hangs at the initial screen that I could recover from if I hooked the RD back to my PC. These hangs happened on every other power cycle. I tried reformatting the drive, and that didn't help. I ended up sending it back to Pogo and they told me they fixed it by reformatting it. I was skeptical that this actually fixed the problem, since it didn't work when I reformatted the drive. They also told me that they hadn't tested with the quantity of music I had. So they shipped it back to me and as soon as I got it back I found it was still behaving flakey and found another major problem.

After a certain directory in my collection, all folders would show up with no files in them when the Ripdrive was in stand-alone mode. If I hooked it to my PC, all my files showed up in explorer. So I was thinking it was a firmware problem. Again, I worked with Pogo's technical support and ended up sending my RD back to them. They contacted me later and said that they came to the conclusion that basically you can't play more than 9999 files on the Ripdrive. (9999 * ~4MB/song ~= 40GB). I find this to be a severe flaw in the Ripdrive. Why would you offer a 60 and 80GB product when you can't play more than 40GB of music on it? They told me they were looking into it, but that you can still store other files on it and use it as a portable hard drive.

I was able to get a full refund, but I feel like this product was not ready to be on the market yet. I was not a beta tester, yet I was finding problems that should have been discovered in a max configuation testcase. I also found that the Ripdrive truncates your playlists after 100 songs. It seems like all of these issues are firmware related, but they weren't able to fix them for me. I have checked their website and don't see any mention of this limitation yet on the 60 and 80GB Ripdrives. If you have more than 40GB of music, do not buy a Ripdrive at this time. The average consumer probably won't run into these problems, so I would recommend the smaller varieties of the Ripdrive. The sound quality was excellent, the price was good, technical support was quick to respond, and the features of the RipDrive were great. It's just too bad that the 60GB version still has so many bugs and limitations.


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