Rating: Summary: Not a solid product Review: I purchased by Rio600 after my Rio500 inexplicably quit working altogether. I would have used another brand, but I primarily use the MP3 player to listen to books from audible.com and there are a limited number of compatible brands. The Rio600 seems really flimsy, the buttons don't work consistently and the battery gage shows full and then jumps to empty within 2 minutes. In addition, the unit emits noise through the output that makes it very difficult for me to use with my SoundFeeder (which is a device that broadcasts the output onto FM radio, so that I can listen in my car without having a cassette input). I would avoid SONICBlue products if possible.
Rating: Summary: the kng of POS Mp3 players Review: firsdt i bought a 32mb rio at circut city, the keypad didnt work and i was forced to retured it, after that i bouht this 64mb thiking that Rio wold put a little more money into the product, NOPE. after a week te usb cabel didnt work, u know whats weird how they have FM radios on thingsthat dont need radioson them BUT A MUSIC PLAYER THEY SEEM TO NEGLECT PUTTING A SIMPLE RADIO ON, WHAT GIVES. im glad this player got stolen from me so know i can buy a rea MP# player
Rating: Summary: Poor Quality Player and Bad Customer Support Review: I purchased the player as a gift needless to say after about a month of use the machine stopped working. MP3's would play for a short while and just freeze the machine. The switch would not power down the machine and I would have to remove the batteries in order to reset it. I have had nothing but several weeks of emails with customer support and have finally received a replacement. Only trouble is this replacement does not work at all. It does not even switch on. For those of you who may doubt the bad reviews here, I suggest you also look at ...the Better Business Bureau for some insightful customer frustrations
Rating: Summary: DO NOT BUY THIS!!! Review: I received this MP3 player for x-mas and from the start it had problems. First it would shut down uneeplainable and more recently the battery life has decreased to a pathetic level. I am at Amazon right now to buy an Intel MP3 player.... Do yourself a favor and dont buy the Rio
Rating: Summary: I really like this player but... Review: The Rio 600 is a very capable player but the included headphones and software bite. I use "Music Match Jukebox" as the software for the Rio 600. With MMJB you can use leveling and even apply DFX effects to the tracks before you download them to the player. Like any audio equipment the quality of the output depends heavily on speaker quality. I listen to the Rio through a pair of Sony MDR-V600s and the sound Kicks.
Rating: Summary: Good player but does have some problems Review: Overall I think this Rio 600 is worth the money. It is reliable, holds a lot of music, sounds great and doesn't skip. I primarily use it for working-out and running. I do like it because it's small enough to wear comfortably so I take it pretty much everywhere. However the headphones are not that great so I bought some Sony sport water resistant ones that sound much better. I also have the problem where it sometimes either won't turn on or it does but freezes and the only way to fix it is to take the battery off and reconnect it. That is a minor inconvienience but I also would rather not have to do it. But as I said, I DO feel is is worth the money and you will enjoy your favorite downloadable songs.
Rating: Summary: Good player, eats batteries, terrible support Review: The player works great. I've had it a month.I've never gotten more than 5 hours of battery life (11 is advertised). The battery indicator is almost useless: 60% < 6 hours really means CHANGE THE BATTERY NOW! Email support is useless. Regarding the battery issue: it took over a week for them to tell me to forward my request to .... (You'd think they'd either update their website, or forward it themselves!!) I'm still waiting for a real reply...
Rating: Summary: Wish I had read more reviews Review: I bought this unit based on the feature list, which looked pretty good. I also read some technical reviews, which all indicated it was a "hot" product. Now I wish I had spent more time reading other people's experiences. I was able to easily connect to my computer and transfer songs, but as soon as I hit the play button, the whole thing freezes, including the power button. I called tech support, and they pretended like this was not a previously recorded problem...which of course is stupid, because after reading the reviews on this site, I saw several other people with similar problems. Per their recommendation, I am going to send it back to them for "repair", but based on what other people have written, I'm guessing they will simply send me a new unit, and that chances are pretty high that won't work either. I would have felt better if they had simply admitted some units have a problem, rather than pretending this is rare. I also found some really annoying stuff on their web site, I for instance got an nasty database error message when trying to submit my problem electronically...and also, where you have to enter when you purchased it, the year selection only went up to 2001. The latter not a big deal perhaps, but it shows this company has poor quality control. Based on my faulty unit and the poor tech support, I do not recommend purchasing this product.
Rating: Summary: Worked great - for two days. Support? What's support? Review: SONICblue, you let me down. You made me this light, easy to work portable player that sounded great and didn't cost an arm and a leg, and after a couple of days you replace it with a unit that plays distorted garbage (when it wants to turn on at all). I didn't mind that I had to wait 5 hours before I could use it, nor that you changed my MP3 file names when I edited your database because you didn't pick up the song information correctly, or that I had to spend lots of time cleaning up the database because you wanted to include every stupid little WAV file on the entire hard drive. Then you tell me to go to your website if there's any problems, and you tell me that the unit you just sent me has a bad charger, and you'll kindly send me another one if I just click on this link here. And the link doesn't work! Nor does the report-a-problem link! And when I try to send you email, I'm informed that you're no longer providing customer support at that location, and that I need to retype my mail and send it to another address! And they don't respond (funny how the put-me-on-the-mailing-list link seemed to have worked the first time, though). Then I found out you sent junk to other people as well (some people a couple of times), and have been doing it for some time now! What, did you only send fully functioning units to those doing editorial reviews?
Rating: Summary: Defective and no remedies Review: Defective product. When returned to manufacturer, they do not repair or replace, but promise to furnish replacement if and when they get some into the service center. Though units are being sold, there are none available to customers as replacements. The product is a dog and the company is worse.
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