Rating: 
Summary: DO NOT BUY THIS PRODUCT!!!!!!!!!!!
Review: I was totally not please with the Rio 800. Within my second use of it a few things went wrong. First, the headphones started to malfunction.......I had to slightly pull out the plug to get both sides of the headphones to work, and then i couldnt get full volume or good quality sound. I tried another set of headphones thinking that the headphones were the problem but they didnt work either, so it was the outlet that was not working properly within two uses. Second, the + volume button was very temperamental only working some of the time. Third, i kept getting an error message saying that my device was not hooked up to the computer even though it was.......finally i could get it to work after about a hundred tries. Fourth, after having it for about a week, i find out that i am supposed to get a new battery charger for it because the one that i was sent was the old one and could ruin my player. Granted they will send it for free, but yet another hassle. So far i am not happy with the product at all and i would say DO NOT BUY IT!!!! I have emailed technical support to see about getting a new one shipped to me but i have not heard back yet, so we will see.
Rating:
Summary: Horrible product, even worse customer support from SonicBlue
Review: This product is riddled with problems... some crop up initially (mine didn't power on at all after initial charging with a supposedly new, "safe" adapter)... and many problems seem to crop up later, as reported here and elsewhere. Don't wait for yours to malfunction and for SonicBlue to run out of cash with which to refund you! If you bought directly from Rio and are having trouble getting in touch with them, keep trying! It is because they are having so many problems with their products (and they don't care enough to hire more support staff to field calls/emails). Their email turnaround was 3 WEEKS for me, and I had no luck on the phone lines either, but I finally reached a real person on a Tuesday evening around 7:30pm EST .... You need your credit card info and needto be firm on the following: (1) you have been trying to get in touch with themfor a while, so you will not adhere to their 30 day maximum return policy, and(2) your product is malfunctioning, so you refuse to be subject to their 15% "restocking" fee. You will have to pay the shipping cost to send it back, butyou can ship anyway you want (go cheap). They will fully refund the purchaseprice ($...) to your credit card, and you can use the money to buy a morereliable player from a manufacturer who cares (and who will be around in thefuture in case something goes wrong). Good luck!
Rating:
Summary: Terrible Quality
Review: Purchased a Rio several months ago. The first thing I noticed about the device was how flimsy it was. The observation was later proven when one of the buttons snapped off with normal use. Customer service was of little help either. I ended up just throwing this stupid thing out. I then purchased a Creative Nomad 2C. Quality is a little better. It also died on me after a few months, but customer service was excellent. I will never purchase another SonicBlue product again, but I will purchase Creative's products in the future (though their products are kind of flimsy too).
Rating:
Summary: Purchased 2, took back 2
Review: Run away from Rio. I purchased 2 units, the first ran for a week, the second for about 1 hour before malfunctioning. Their customer support line is always buzy, tech support is always busy and they don't return e-mail requests for support....I would highly recommend another option. If you are purchasing a player to listen to [audio download] books, the Audible Otis is a great player, not only for books, but also music. It is also considerably less than most Mp3 Players. Additional memory also works quite well, allowing you to get about 2 unabridged books on the unit.
Rating: 
Summary: Excellent Product, RIO fixes battery issue
Review: I believe this is the best Designed MP3 player on the market. Looks good, easy to use, nice menu. I did have battery problems, like most others. I went to Rio's site and they are sending me the fixed battery pack and charger for free. (This is for all owners of the RIO 800). Not to mention you can replace the rechargeable with a standard AAA battery. The software RIO writes isn't very good, i suggest using Windows Media Player (Latest Version) very easy to copy and delete from it, and use WMA's must smaller and better quality than MP3s. The battery was a set back, but I assume all new ones ship with revised battery, So in conclusion I recommend RIO.
Rating:
Summary: Great player
Review: I was a little worried after reading the posts about battery problems, but haven't encountered any problems. I've gone upwards of 4 hours without charging, and the indicator still indicates the battery is near full charge. I did have to calibrate it twice before it held a full charge (the limited instructions don't mention this). The biggest dissapointment is the tinny uncomfortable headphones that come with it. Sounds great! Use with an adapter in the car and it sounds as good or better than the CD. If you get the 64mb model, you'll be buying the memory upgrade soon.
Rating:
Summary: Want to get... buy this product
Review: I bought this MP3 player a month or so ago. When i opened it it was great so great i loved it. After a while i wanted to listen to a song but the sound quality was horrible. Then i went to another song and it was 3 minutes long. The MP3 player played 1 second of the song and then went to the next song. The only reason i gave this MP3 player 1 star was because when i went to the internet to find out what was wrong the company said that All Rio 800 had a malfuntion in the memory and rechargable battery. If you fill out a form they would send you a another backpack with a new rechargable battery and memory for FREE so i filled out the form and they are sending me new components.
Rating:
Summary: THIS ONE DOESN'T EVEN DESERVE A "1"
Review: What a disappointment...thought we could be one of the lucky ones...but, alas...our battery didn't hold a charge either - said it had 8 hours left...more like 8 seconds! The sound quality isn't what we expected either - some static and skipping. Instruction booklet is useless and the Riohome.com website is informationless!...
Rating:
Summary: Rio 800 128MB - Big Quality Problem
Review: SONICblue must have a big, big quality problem. I purchased the unit for my daughter and not able to get it up and running. The rechargeable battery won't hold a charge (or the charger is defective). I was impressed with the relatively large memory and sharp looks but without electricity.... I hope they get this figured out fast and take care of their customers.
Rating:
Summary: Same story, different verse
Review: My son who has had 2 MP3's could not get this one to work correctly. It has a buzzing sound. It looks like such a good product it is a shame it is apparently junk.
| 
