Rating: 
Summary: So far, so good. Software registration could be simpler
Review: This as my first MP3 player, I specifically bought it to listen to content from audible.com (so the price was very reasonable after I received my ...certificate from audible). So far I have not had any major problems, I did find that the software registration instructions were off kilter, there wasn't a "Register" link under the Help tab so I used the Purchase updates one and it worked with no charge. I use both the RioPort and Audible managers and I did encounter a problem with RioPort not seeing the player when I had both open at the same time, but once I refreshed then closed Audible it was fine. As far as the battery goes mine calibrated and is working fine lasting at least 8-10 hours. During my conversation (no charge during first 90 days of ownership) with SonicBlue support to order a replacement ac adapter as instructed on their website (since link is dead), the main problem with the ac adapter seems to be that it fits into the microphone jack and if you plug it in there you can cause serious damage to the unit. I have listened to several of the Robin Williams interviews, a book, and multiple songs transferred from CD and the sound quality is excellent. I did replace the included headphones with smaller over the ear ones ...only because of personal preference and not becuase anything is wrong with the included set.
Rating: 
Summary: Piece of junk
Review: I ordered the player so that I could use it to listen to Audibles.com books. I received the first one and was impressed with what appeared to be a nice player. It worked for 2 hours before the sound went out. I tried to contact Sonic Blue for support and was told that they would talk to me for a $19.99 charge. Amazon's customer service was excellent and they sent me a replacement the next day,which lasted for about 1 hour before the battery died and will not hold a charge. I am going to suggest that Audible.com remove this from their list of suggested players and find a company with better quality control and a more reliable product.
Rating:
Summary: alright
Review: I can say that this Rio800 is pretty good, except for the battery thing. I went to the site and it said click on this to go to the form so you can get it mailed, but it said the page cannot be found.... Anyway, the software is not difficult to master, unless (no offense) you are an adult with no computer experience. The sound is nice and everything else is, so I gave it a four. I strongly recommend this to you and all of you who said this is flimsy, you are partially correct, but that just means that there is a bit of space between the parts of the MP3 player.
Rating:
Summary: Find another digital audio player
Review: This device is not worth the hassle. I returned the first one because it just didn't work and the second one is very flaky. The rechargable battery doesn't work correctly; the unit constantly reboots, and Sonicblue's technical support is non-responsive and not helpful.I also have a Rio 500 and it is a much better choice for your money.
Rating:
Summary: Don Not buy products from RIO
Review: My experience has been terrible! First of all the recharger is worthless. The rechargable battery lasts for maybe an hour. I've done the battery reset, doesn't help. So ok, I put a regular battery in to get it to work, and on their site you can get the free recharger replacement. I filled out the form, it has been over a month, no response, no replacement part. Next problem, sound quality is horrible, My wma's and mp3's play perfect on my pc. I put them on the RIO and some songs skip, static, Just plain messed up. This is defective, and a friend with a RIO had same problem, at least they replaced his. I've sent RIO an email about this, no response. I called their support number, they want to charge $20 for support, but I couldn't even get through to them, said that it couldn't transfer my call. Now I noticed that the web page with the form to get your replaceable battery is link dead. So now I have a worthless piece of crap from a horrible company that won't support me. So basically I just flushed $200 down the toilet. Wasn't that fun. So just to let others no, save yourself soem money and buy one that works.
Rating:
Summary: Customers as R&D
Review: This product went to market too soon and you will pay for it in frustration. The rechargeable battery is problematic and the tech support is marginal at best. The product could be great but it seems to have some real quality problems. The original ac charger was recalled and the instructions for charging/calibrating the battery for the first time are incomplete. The remote is not precise, for example when you select the previous track button it goes forward. Maybe I got a "lemon" but I don't think so. If you buy it don't load the Real Player software, use Windows Media Player so that you can save more music in the "wma" format.
Rating: 
Summary: Not Bad!!
Review: It seams that lost of people are having battery problems.... But if you go to the sonicblue website and order the free charger (use regular batteries while it ships) and there is no harm done to you player. It works great!
Rating:
Summary: Great sound, the same battery issue
Review: It is the 3 day for me to use Rio 800, my first MP3 player. So far except inaccuracy of battery meter, I haven't countered any problems with it. Earphones are of course awful. Sound quality is perfect. Rio turned out to be slightly bigger than I expected, but overall, I am satisfied with what I got.
Rating:
Summary: SonicBlue support is the worst I've ever seen
Review: I have a Rio 800 and read about a problem with the charger/adapter on the SonicBlue website. I submitted the online form a month ago and never heard back. I sent e-mail to customer support a few weeks ago and never heard back. Today I waited on hold for 30 minutes to get a customer support person who then gave me a different customer support number to call! That was an 800 number, but when they answer, they tell you the call will cost $19.95! I advise everyone to stay away from this company and get Apple's wonderful iPod. You will be much happier.
Rating:
Summary: WHAT A PIECE OF GARBAGE!!!!!!!!!!!!
Review: I seriously wish I could give it zero stars but I am not allowed to. This will be the very last time I will ever buy a Rio product. I currently have two Rio 800's that aren't functioning at all and both are about 2 weeks old. One of my Rio's doesn't even power up after charging and the other one now plays static instead of the music I put on it. It was actually working fine but when I removed the backpack to register the serial number and reattached it, it no longer plays music!!! The support line makes you wait for a long time and you will be eventually connected to some surfer dude impersonating a technical support rep. Don't be swayed by the cheap price for this hunk of junk. Spend a little more and get something that you know will work. The unit also appears cheap and flimsy. In my opinion the Rio 800 is nothing more than a paper weight.
|
