Rating: 
Summary: Careful with this One!
Review: Out of the box, the unit would not play a DVD to the end due to over heating and the audio dropping out. Tried several DVDs over a couple of days with same results. Plays for about an hour then audio drops out. By the third DVD the color was shifting to red images, back and forth. Zenith customer service doesn't pick up their phones either! Careful with this one!
Rating: 
Summary: Easy to use and saves space too.
Review: Since the price of this combination unit is only slightly higher than a free standing DVD player I purchased it to replace an aging Toshiba VCR as well as a first DVD player. It is simple to connect and just as simple to operate. After several hours use in both DVD and VCR mode I can say that I am very happy with this purchase. I would recommend this unit to anyone.
Rating: 
Summary: Its crap!
Review: Skip over this product unless you want to spend your hard earned money for a DVD player that lasts less than one year!Service from LG Electronics is horrible. The offer to send pre-paid Airborne shipping labels wasn't followed up on until I raised a stink. They swore the labels could not be sent to my P.O box - when in fact they finally were tossed into a #10 envelope and mailed anyway! Be prepaired to be asked for proof of purchase (this took two phone calls) - THEN asked for a $45.00 fee for a refurbished unit if over the 90 day warranty period (yet another phone call). All the time being laughed at by the incompetent phone reps. No more Zenith products for me.
Rating:
Summary: Only lasted 1 year
Review: This was my first DVD purchase and I thought it was a good buy initially, considering it combines a DVD and VCR in one product. However, I am disappointed to report that at exactly 1 year the display began flickering and jumping around like crazy. The remote no longer works and the display is unreadable. The record timer for the VCR doesn't work anymore either. When I contacted Zenith with my problems, they told me it would cost $45 plus shipping just for them to diagnose the problem. Then, they would let me know how much the parts/labor would cost to repair it. I told them that was not acceptable but they were totally inflexible. There is no reason why an electronics item like this should fail after only 1 year. I'm not sure why they call it "customer service". This customer will not buy anything with the Zenith name on it again.
Rating:
Summary: Customer Service nonexistant
Review: While I was happy with this unit initially, I started having problems with the DVD Player and the nightmare began. I bought this unit last year and started having problems with DVD's skipping intermitently back in Nov. I have been trying to resolve this matter over the past 3 months through Zenith's Customer Service to no avail. It began with trying to find a warranty certified service provider in my area. The number they gave me was an obscure repair shop I had never heard of. No one ever answered the phone and there was no answering machine. I then tried to have it sent in for service, but that never materialized. Then I was told that they would be sending me a CD Rom upgrade for some software problem. That did no good. I was finally told that they would "resolve the matter" but have heard nothing back from them and have gotten no response from several messages I have left for the person I was dealing with on a one ot one basis. This is the worst customer service I have ever received. I'm also going to complain to the Better Business Bureau and our State Attorney General's office. I would much rather have had someone tell me that I was out of luck and should just throw the darn thing away instead of stringing me along all this time. I will never buy anything from Zenith again.
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