Apex GT2025DVR 20" Flat-Screen TV/DVD/VCR Combo

Rating:
Summary: Defective on Delivery
Review: Got this TV combo delivered today. The DVD tray wouldnt even open the first time! Mechanical defect...Looks like Apex doesnt even do proper quality assurance. Now I to go through the hassle of repacking it and returning it thru UPS. AVOID!

Rating:
Summary: VERY NICE UNIT
Review: Great unit for any room. Picture is great and having the DVD/VCR built into the unit makes for a great space saver. For the $$$, buying a FLAT SCREEN TV with all of these features is well worth it.

Rating:
Summary: What Is happening at Amazon ?
Review: The people have always been very nice to me at Amazon and still are. However,they shipped me a APEX GT2025DVR that was clearly a return. Packing slip was gone .Case dented.DVD would not open.Picture was color and black & white-then was gone.
Someone at Amazon may think this is funny,I do not. It is heavy and I had to have help to get it in the house -then help to get it out for UPS return.Sure I did not lose any money Amazon is good that way.Still I had to ask for help from my friends and had to get it ready for UPS return -I lost time and this should never have happend. Check things before they are shipped-don't send returns back out.


Rating:
Summary: Big disappointment
Review: The price was right, great picture, however, I was able to use it only once. The DVD stopped working on me the very next day. I was lucky, that I could send it back at no charge. Now I am getting Sylvania TV/DVD/VCR, but now I am afraid, I may be dealing with the same problem - I was reading review on it. It looks like all this TV/VCR/DVD combinations have some bugs.

Rating:
Summary: Fool me once...
Review: Unlike some other reviewers, my TV was delivered in good shape and worked fine. Then, after 4 months, the TV simply refused to turn on. I called Apex customer service, which was fairly responsive, but the TV was out of warranty by a few weeks. They wanted me to ship the TV to them at my cost and spend at least $80 to fix it. Given the poor quality, I doubt that it's worth the effort or cost, so now I've got a 50-lb. paperweight!

Rating:
Summary: Very Poor Customer Service
Review: We purchased this combo TV and approximately 60 days later, the VCR slot began malfunctioning. We tried to call the customer service number, and was on-hold for 45 minutes (15 customers in queue waiting) before a service representative answered. She took some basic information and then put me on hold for another 20 minutes before disconnecting me with no repair/return information. I called again and there was 19 customers in queue. This is a great price for these features, but you may want to consider the lack of customer service when making your decison to buy.