Motorola DCP501 Home Theater System

Rating:
Summary: Lots of features in a small package, but ...
Review: I bought this device mostly on the Motorola name and the incredible discount. Overall, I am happy with this device. It sounds good, looks good, and I haven't had a problem with it yet. My biggest gripe is that the front panel display is quite difficult to read from even a few feet away, especially during the day. If the display were larger and brighter I would be much happier with this device. This problem could have been mitigated with more "on-screen" info coming through the TV, but the DCP puts very little info on-screen. For example, when changing TV channels I would like to see the channel number displayed on the TV, but the DCP501 doesn't do that. It will tell me the volume, but not the channel- it's a little odd that way. Dolby digital works as it should. I don't need the MP3 feature but it is nice to have. Not Earth-shattering audio power, but good considering that it's integrated. In short, I got a nice AM/FM tuner, CD/DVD player, home theater system, for a great price. I think this M S R P'd for a little under n in e hun dred, but I got it for about t wo f if ty.

Rating:
Summary: High percentage of failures
Review: We bought these for our lodge (63 2 & 3 Bdrm Units). While the combination of components in a small package is exactly what we needed, we have experienced a large amount of product failures. Out of 67 units ordered, we have experienced a 30 to 40% failure rate. Types of problems in order of occurrence:

1) Audio section - a) Subwoofer worked, but not satellite speakers b) "Overload" becomes too sensitive

2) Digital cable subsystem failures - a) Constantly losing the digital programming b) or just complete failure

3) Premature DVD Read problems - I say "premature" because the oldest unit is less than 2 years old.

4) Front panel lockout.

While we are a "lodge", this is a private residence club whose members tend to take good care of the appliances in each unit. So abuse is not a major cause of problems. Also, the manufacturing dates range over several months.
A failure of 10% or less would have been acceptable, but close to 40% is just ridiculous. These units were professionally installed and we have worked closely with the local cable company to try and find an outside cause, without success. The surround speaker system used with the DCP501 is a high end Yamaha setup, while brand new Panasonic flat-screen TV's were connected using S-Video.
We do have other Motorola Digital cable boxes in use here, and none of them have displayed any of these issues. So we were very surprised to experience all these problems. It's too bad, because now we will have to look for a multi-component type of setup that we really don't have the room for.